Come care with us at West Coast University! As a Program Assistant for a certified Great Place to Work, you will provide administrative support for healthcare programs.  Through your daily activities and interactions, you will help students to do more than change their own lives – you will help change the lives of every patient they treat throughout their careers in healthcare.  At West Coast University you will have the opportunity to share your knowledge and experience as a key member of our student-centered, innovative community!

The Program Assistant position plays a crucial role in supporting the administrative functions of Online and Graduate programs at the organizational level. Reporting directly to the Program Manager, this role is pivotal in ensuring the smooth operation of daily activities, maintaining compliance with regulatory requirements, and supporting various stakeholders including leadership, faculty, and students. Key responsibilities include managing and monitoring program calendars, serving as the primary contact for program-related inquiries, coordinating and documenting meetings and events, and handling sensitive information with discretion. The ideal candidate will have an Associate's degree or equivalent experience, coupled with two to three years of administrative experience, preferably in an academic or business office setting. Proficiency in Microsoft Office and excellent communication skills are essential. This role requires a highly organized individual capable of multitasking and working independently under minimal supervision to meet deadlines and maintain confidentiality.

You will make an impact by:  

• Assists the program head and management with all administrative assignments.
• Deals discreetly with large volumes of sensitive, confidential information concerning student, staff, faculty and campus affairs, information contained in minutes, letters and other documents.
• Initiates, collects and tracks data within a database system to ensure appropriate related records are maintained.
• Assist with transfer credit input and organization as needed.
• Composes correspondence, memos, minutes, and reports for department and team meetings.
• Establishes and maintains record-keeping and filing systems. Classifies, and files correspondence, records, and other regulatory documents.
• Schedules and organizes committee meetings; assists with the preparation, typing, filing, and distribution of minutes.
• Prepares and/or updates program catalogs or other types of materials; copies and assembles binders, manuals, and packets for meetings and programs as requested and related to academics as necessary.
• Coordinates department incoming and outgoing mail distribution; opens, distributes, and prepares responses to routine inquiries.
• Ensures care and maintenance of department office equipment and supplies. Maintains inventory levels for office supplies, copier machines, printers, fax machines, coffee machines, and program materials and literature.
• Distribute supplies as requested/needed.
• Meets with students, associates, faculty, and other stakeholders to facilitate program execution and respond to requests.
• Monitors and communicates regularly with students and/or associates for adherence to licenses, certifications, development activities, and any other applicable information/documentation and sends to proper department for filing.

Your Experience Includes:  

• Working knowledge of Microsoft Office Suite Products, especially Outlook, Word, PowerPoint and other MS office products as needed.
• Two to three years of experience performing office and administrative/secretarial duties, preferably including some administrative support work for one or more managers in an academic or business office environment.
• Proficient reception and telephone communication skills and techniques.
• Knowledge of record keeping, account maintenance, and purchasing practices and procedures.
• Proficient command of grammar, punctuation, spelling, and correct usage of the English language.

Education:

• Associate’s degree or equivalent work experience required.

Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.

At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.

West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.