Summary:

• The HR Operations Coordinator, reporting to the Manager of HR Operations, is integral to maintaining the accuracy and efficiency of HR processes throughout the associate lifecycle.
• This role ensures data integrity within the Oracle HCM system and provides support for key functions, including onboarding, leave of absence management, status changes, terminations, and more.
• Acting as a liaison between associates, management, and other stakeholders, the Coordinator facilitates seamless operational workflows while ensuring compliance with organizational policies.
• Additionally, this role addresses escalations, drives process improvements, and upholds the highest standards of confidentiality and professionalism.

Responsibilities:

• Manage and maintain associate data, ensuring accuracy, compliance with policies, and seamless processing across HR systems.
• Deliver exceptional customer service by addressing HR-related inquiries from associates, managers, and stakeholders with professionalism and efficiency.
• Collaborate with the Talent Acquisition and Learning & Development teams to facilitate a smooth onboarding experience for new hires.
• Ensure all new hires complete required onboarding tasks, with a focus on I-9 verification and compliance documentation.
• Work closely with HR team members to streamline workflows, identify opportunities for automation, and enhance operational efficiency.
• Provide training and guidance to HR team members on HR systems, processes, and best practices.
• Assist in administering leave of absence processes, managing communications, and ensuring compliance with company policies and regulatory requirements.
• Support benefits administration tasks, including processing Workers’ Compensation claims, managing Employment Development Department (EDD) paperwork, and maintaining accurate records.
• Gather and analyze data for audits related to Payroll, Legal, and compliance requirements.
• Uphold strict confidentiality standards in handling associate and organizational data.
• Partner with internal teams to troubleshoot and resolve issues related to Oracle HCM and other HR systems.
• Participate in testing and implementing system updates and new features within Oracle HCM to improve functionality and user experience.

Required Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• 2+ years of Human Resources or related experience required, with a demonstrated ability to handle complex data management tasks.
• Excellent customer service orientation with the ability to handle sensitive situations tactfully.
• Strong attention to detail and ability to manage multiple priorities effectively.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Ability to work independently and collaboratively within a team environment.
• This is an onsite position where you will work in our administrative office in Irvine daily.

Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.

At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.

West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.