The Admissions Coordinator is primarily responsible for the front desk support of the Admissions Department with particular focus on customer service and the prospective student entrance process. Assists with gathering information, pre-screening and pre-qualifying potential students to ensure a trouble-free student admission and processing system; and performs routine clerical, office and data entry tasks. Provides excellent customer service to prospective and enrolled students in accordance with the mission and purpose of the school.

Essential Functions & Responsibilities:

• Facilitates and ensures timely customer service of current and potential students.
• Assures that prospective students complete all required forms for enrollment and processing by prescreening all student applications; submits to applicable Admissions Representative.
• Assists in the resolution of student and prospective student inquiries, questions and/or problems; refers to appropriate person as needed.
• Screens telephone calls and routes to appropriate individuals. Distributes incoming faxes as appropriate.
• Coordinates campus incoming and outgoing mail distribution; opens and distributes as appropriate.
• Deals discreetly with large amounts of sensitive, confidential information concerning students, staff and campus affairs.
• Tracks current and/or prospective student data/information, develops, prepares and submits reports as required and/or needed.
• Assigns, enters, and distributes all leads to the Admissions Representatives in a timely manner.
• Reconciles daily leads and applications, as well as immediate resolution of data integrity issues.
• Maintains record keeping and filing systems. Classifies and files correspondence, records and other documents.

Minimum & Preferred Qualifications:

• High school graduate or equivalent required.

Experience & Skills:

• Two to three year’s prior experience as front desk receptionist, administrative assistant or equivalent in an academic or business office environment required.
• Experience with MS Office.
• Experience with data entry and multi-line phone aptitude.

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At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.

West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.